Frequently Asked Questions ()

1. What file formats do you provide?

All our designs come in DXF, AI, SVG, and PDF formats, ensuring compatibility with laser cutters, plasma cutters, and CNC routers.

2. How do I download my files?

Once your purchase is complete, your files will be available for instant download. You will also receive an email with a download link.

3. Can I use these designs for commercial purposes?

Yes! Your purchase includes a commercial license, allowing you to create and sell physical products made from our designs. However, reselling or sharing the digital files is not permitted.

4. What if I need a different file format?

If you need a different format, contact us at [your email], and we’ll do our best to accommodate your request.

5. What software do I need to open the files?

You can use software like Adobe Illustrator, CorelDRAW, Inkscape, LightBurn, or any CNC-compatible program that supports DXF, AI, SVG, or PDF formats.

6. What if I have trouble with a file?

If your file isn’t working or is corrupted, reach out to us at [your email], and we’ll provide a fix or replacement ASAP.

7. Do you offer refunds?

Since our products are digital, we do not offer refunds unless the file is defective or there was a mistake in your order. Check our [Refund Policy] for details.

8. Can I request a custom design?

We currently do not offer custom designs, but we’re always adding new files to our collection! Stay updated by subscribing to our newsletter.

9. Do you offer discounts?

Yes! We run special promotions from time to time. Follow us on [social media links] or sign up for our newsletter to get exclusive discounts.

10. How can I contact you?

For any questions, feel free to email us at design@dxfdesigncnc.com. We’re happy to help!