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Refund Policy

Refund Policy

1. Digital Product Refunds

Since all our products are digital downloads, we generally do not offer refunds once a file has been purchased and downloaded. However, we want you to be happy with your purchase! If you experience any issues with your files, please contact us, and we’ll work to resolve the problem.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

  • You purchased the same item multiple times by mistake.
  • The file is corrupt or not working, and we are unable to provide a fix.
  • There was an error in the listing description that significantly affects the usability of the product.

3. Non-Refundable Situations

We do not issue refunds for:

  • Buyer’s remorse or accidental purchases.
  • Issues related to software compatibility (please check the file formats before purchasing).
  • Requests made after the download has been completed unless the file is defective.

4. How to Request a Refund

If you believe you are eligible for a refund, please contact us within 7 days of purchase at [your support email]. Include:

  • Your order number
  • A brief description of the issue
  • Any screenshots or proof of the problem

We will review your request and respond within 2-3 business days.

5. File Replacements

If your file is damaged or you need a different format, we’re happy to provide a replacement instead of a refund when possible.

Need Help?

For any questions or concerns, reach out to us at Contact Us . We’re here to help!

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